Category: Jobs

Volunteer Services Manager

The Foodbank of Santa Barbara County is committed to being leaders in Community Leadership, by bringing members of our community into our organization and giving them significant responsibility and involvement in running programs, task forces and work groups. By doing so, we can scale our activities to a degree sufficient to end hunger and transform the health of the community through good nutrition.

Interested candidates should provide a cover letter and resume via email to Paul Wilkins. No calls please.

JOB TITLE            Volunteer Services Manager
Reports to          Director of Operations
Hours                  Full-time, non-exempt
Location              Santa Barbara
Salary/Benefits  DOE/Full health benefits & wellness program

JOB FUNCTION- The Volunteer Services Manager is responsible for the sourcing, fielding, placing and retention of human talent for the Foodbank. Working with all departments in the organization, this candidate actively recruits individuals who can assist in the warehouse, teach programs, work on development projects and attract knowledge philanthropists – people with highly specialized skills who can bring those skills to bear in assisting the Foodbank with specific projects. This individual also is responsible volunteer placement and tracking and volunteer services development.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  1. Oversee Volunteer Services countywide leading a team of volunteer coordinators.
  2. Lead the recruitment, placement, and retention of community volunteers and leaders for organizational needs. Oversee volunteer orientation and training protocol.
  3. Build a network of nutrition outreach volunteers in tandem with the train the trainer model to support all Foodbank programs and food literacy activities.
  4. Manage organizational use of Volunteer Hub, including sign-ups, scheduling and records; review and improve volunteer demographics, culture and infrastructure that results in a high quality, committed volunteers.
  5. Evaluate volunteer outputs and make changes in order to improve results.
  6. Send countywide monthly volunteer e-news, maintain volunteer web page and maintain volunteerism presence on social media.
  7. Oversee community food drives (bi-annual Letter Carrier, Scouting for Food, Holiday Season, etc.)
  8. Represent the Foodbank in the community at recruitment events and lead volunteer appreciation initiatives including events and recognition.
  9. Actively cultivate volunteers as potential donors of both time and funds.
  10. Source and deploy highly skilled ‘knowledge philanthropists.

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree or equivalent education
  • 3 – 5 years of customer service experience
  • Knowledge of volunteer recruitment practices
  • Direct report management of 3 or more personnel

  SKILLS AND ABILITIES

  • Ability to meet deadlines while managing multiple tasks and requests
  • Proficient and effective in written and verbal communication skills, including presentations to groups as well as engaging with individuals one-on-one
  • Ability to work in a team and across departments in an organization
  • Commitment to greater than 50% on-duty time spent of out-of-office conducting volunteer outreach and recruitment
  • Proficient with the Microsoft Suite Software, email, and Social Media
  • General computer, tech, and software proficiency
  • Bilingual, a plus
  • Able to lift 30 lbs.

The Foodbank of Santa Barbara County embraces a philosophy that recognizes and values diversity.  Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.

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Chief Development Officer

JOB TITLE           Chief Development Officer
Reports to:         Chief Executive Officer
Exempt, Full Health and Wellness program benefits

The Organization

The Foodbank of Santa Barbara County is a dynamic organization with a visionary yet achievable goal to end hunger and transform the health of our communities through good nutrition.

 Our view of this work is that:

– A food bank can break free of the physical limitation of its warehouse space and leverage food sourcing, storage and distribution to help people in new ways;

– A food bank can exercise leadership over its network of member agencies to solve problems that cannot be solved by one organization alone.

– A food bank can utilize innovative programs and education to empower people to take responsibility for their health through good nutrition;

– A food bank can be a powerful tool for the community leadership where we can help each other and our county to be food secure.

– A food bank can advocate for systemic change to alleviate the underlying pressures that cause poverty and the increased dependence on our services.

– A food bank can become a preventative healthcare organization which moves people out of crisis and in to sustainable health.

 JOB FUNCTION
There is now an opportunity for a Chief Development Officer (CDO) who will coordinate the expansion of our resource acquisition at the local, State and national levels. This will be to adequately provide sustainable funds and community support to position the Foodbank as the leader in the provision of nutrition-based health education and food access support in Santa Barbara County.

We are looking for a seasoned, strategic, and process minded leader, experienced in developing an innovation and performance culture among a group of fundraising professionals and community volunteers.  The CDO must be a leader who takes responsibility for meeting fundraising targets and fostering an environment of philanthropy within the organization.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  1. Manages countywide fund development staff; the selection, integration and growth of department to ensure employee productivity and satisfaction.
  2. Designs, implements and evaluates fund development budgets (income and expense) and activities which support organizational growth and fiscal soundness; combines development resources to achieve the greatest return on investment.
  3. Crafts and implements fund development plan to attract, retain and motivate resources for the organizational, including passive income sources.
  4. Solicits contributions on behalf of the organization through corporate relationships and a major gift portfolio 50+/-; supports development of foundation and corporate proposals and solicitation materials.
  5. Oversees design, development and maintenance of Constituent Relationship Management system (Salesforce) to deploy communication strategies, cultivation movement and acknowledgment programs.
  6. Develops, oversees and evaluates organizational marketing strategy in partnership with either an internal marketing manager or an outside Public Relations company; creates a balanced mix of solicitation methods tailored to the needs of the organization, including campaigns, events, direct mail, online giving and planned giving.
  7. Provides vital input around strategic and operational planning to leadership team and Board; serves as liaison between the organization and Feeding America on fundraising activities.
  8. Assures accountability with fundraising standards and practices for organizational resources.
  9. Other duties as assigned or delegated.

Qualifications

Bachelors’ degree or higher;

5 years+ experience with personal success in raising $4 million+ through a fund development plan encompassing diverse fundraising channels; major gifts from individuals and annual giving campaigns, businesses, foundations and corporations; comfort and experience in a technology-driven fundraising environment;

Broad-based knowledge of various development campaign activities including: internet, direct mail, proposal and grant development, annual fund and planned giving, event planning and management, direct solicitations and leveraging fundraising databases; ability to think creatively about how to effectively engage new donor audiences and deliver results;

Experience with coordination and preparation of budgets; hands-on experience with one or more donor databases/software, such as Salesforce, Raiser’s Edge, DonorPerfect, as well as Microsoft Office suite proficiency;

A track record as an exceptional communicator, in writing as well as verbally; adept at writing solicitation letters, donor correspondence, proposals and other kinds of material for publication; experience preparing and making effective presentations to diverse groups large and small;

Demonstrated skills in motivating, coordinating and supporting the fundraising activities of a 5+ team of fundraising professional and direct experience working with nonprofit boards preferred;

The successful candidate should be:

A mission-driven individual with an understanding of, belief in and commitment to organizational mission to provide food access and good nutrition to all;

A good listener and strategist; comfortable receiving input from many sources, and able to act on information to develop increased support;

A hard worker; a “doer” with a willingness to work hands-on in developing and executing a variety of development and advancement activities.

The Foodbank of Santa Barbara County embraces a philosophy that recognizes and values diversity.  Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. Interested candidates should submit a cover letter and resume to etalkin@foodbanksbc.org.